The following page provides significant, general information about Fast Lane Finance, offering complete transparency into fees, providers, commissions, and other essential business operations.

Our Licenses
Fast Lane Finance operates as a Financial Advice Provider under a license issued by the Financial Markets Authority. Our license name is Fast Lane Finance (FSP: 770731). No conditions are imposed on the license regarding the advice provided.

Advice About Our Products
Our business advises clients on home loan products from the following providers: ASB, Westpac, ANZ, BNZ, Co-operative Bank, Pepper Money, Resimac, Bluestone, Asap Finance, Avanti, Basecorp, Cressida Capital, DBR, First Mortgage Trust, Funding Partners CFML, Heartland Bank, Reverse Mortgages, Unity, Plus Finance, Prospa, Southern Cross Partners, Heartland Bank.

Commission Rates
Upon loan settlement, we typically earn a commission from the relevant product provider, which may be upfront or include renewal or trail commissions. If we assist in refinancing your loan, we may receive a fixed-rate rollover fee from specific providers. We utilize this commission to compensate financial advisers, cover business expenses, and pay Fast Lane Finance for services provided under their license.

Fees for our Services
We generally do not charge fees for our advice and transactional solutions, as we receive commissions from product providers upon mortgage settlement. Exceptions include cases where no commission is received or commission repayment is required by the provider within 28 months of settlement. In such cases, fees, if applicable, are agreed upon in writing and invoiced promptly.

Conflicts of Interest
Any conflicts of interest beyond commissions that could influence our advice are disclosed in your Financial Adviser’s Disclosure Guide.

Submitting a Complaint
Complaints about our service can be submitted by calling 021952493 or emailing info@fastlanefinance.co.nz with the subject ‘Complaint.’ Detailed complaints and proposed resolutions are encouraged. We acknowledge receipt within 24 hours, document complaints, and aim to respond within 7 days.

Service Details
Fast Lane Finance Limited
Phone: 021952493
Email: info@fastlanefinance.co.nz
Financial Markets Conduct Act 2013

All individuals providing advice within our organization must adhere to and uphold the duties established in the Financial Markets Conduct Act 2013. These duties include:
• Meeting the prescribed standards of competence, knowledge, and skill, as well as ethical behaviour, conduct, and client care outlined in the Code of Professional Conduct for Financial Advice Providers.
• Prioritizing your needs.
• Exercising competence, precision, and expertise.